Termination of Account Terms and Conditions for Pixer4web

Please read the following termination terms and conditions carefully before using the services provided by Pixer4web. By using our services, you agree to comply with these terms.

1. Termination by User:

   – Users may terminate their account with Pixer4web at any time by providing email written notice to our customer support team on [email protected] or through the account settings available on the website .

2. Termination by Pixer4web:

   – Pixer4web reserves the right to terminate or suspend any user account at its sole discretion, without prior notice, for reasons including but not limited to:

     – Violation of our terms of service.

     – Fraudulent activities.

     – Inappropriate conduct or abusive behavior towards other users or our staff.

     – Non-payment of fees or outstanding balances.

     – Inactivity on the account for an extended period of time.

     – Technical issues or security concerns.

   – In the event of termination by Pixer4web, users will be notified via email. Users may be given an opportunity to rectify certain violations at the discretion of Pixer4web.

3. Effect of Termination:

   – Upon termination of the account, users will lose access to all services provided by Pixer4web, including but not limited to stored data, files, and any associated content.

   – Users are responsible for backing up any data or content they wish to retain prior to termination of the account.

   – Pixer4web shall not be liable for any loss of data or content resulting from the termination of the account.

4. Dispute Resolution:

   – In the event of a dispute regarding the termination of an account, users may contact Pixer4web’s customer support team to seek resolution.

   – Pixer4web will endeavor to resolve disputes in a fair and timely manner.

5. Amendments:

   – Pixer4web reserves the right to modify or amend these termination terms and conditions at any time without prior notice.

   – Users are encouraged to review these terms periodically for any updates or changes.

6. Contact Information:

   – For any questions or concerns regarding the termination of an account, users may contact Pixer4web’s customer support team at [email protected]

By using the services provided by Pixer4web, you acknowledge that you have read, understood, and agreed to these termination terms and conditions. Failure to comply with these terms may result in the termination of your account without prior notice.

Customer Account Cancellation Policy

In order to request the closing of your account, you must get in contact with us via email at [email protected]. Once the request has been sent, you can expect an email back from us within 48 hours.

Complaint Handling Procedure

If you are dissatisfied with any aspect of your relationship with our business including our products or services and wish to make a complaint, please contact us at

Customer Service Hotline Tel: (+44) 333 090 2866 (Mondays – Fridays, 9:00am to 5:30pm) OR Email: [email protected] The members of our complaints handling team are trained to handle complaints fairly and efficiently.

Please provide us with as much information as you can about your order and about the reason for your complaint.

We will acknowledge your complaint within seven (7) business days of receipt. We will investigate your complaint and keep you informed of the progress of our investigation. We will respond to your complaint in writing within fifteen (15) business days, provided we have all necessary information and have completed any investigation required. In cases where further information or investigation is required, we will work with you to agree on reasonable alternative timeframes. We will also keep you informed about the progress of our response at least every ten (10) business days, unless you agree otherwise.

If you are dissatisfied with our decision on your complaint, you may file a dispute. We will respond to your dispute in writing within ten (10) days provided we have all necessary and have completed any further investigation required. In cases where further information or investigation is required, we will work with you to agree on reasonable alternative timeframes. We will also keep you informed about the progress of our response at least every ten (10) business days, unless you agree otherwise.

If you are dissatisfied with our decision on your dispute, we will treat your dispute as a Stage 2 complaint and refer it to our internal dispute resolution committee.

Internal Dispute Resolution Procedure

Your complaint will be reviewed by our internal dispute resolution committee, as they are independent from our complaint handling team and are committed to reviewing disputes objectively, fairly and efficiently.

We will respond to your dispute with a written internal dispute determination within ten (10) business days provided we have all necessary information and have completed any investigation required. In cases where further information or investigation is required, we will work with you to agree on reasonable alternative timeframes. We will also keep you informed about the progress of our review at least every ten (10) business days, unless you agree otherwise.